It is the patient’s responsibility to arrive on time for the appointment. If you arrive late we’ll still have to finish at the allotted time as we can’t delay the start of the following patient’s appointment. If you arrive after half the appointment time has passed it may not be possible to do any treatment with the appointment classed as a missed appointment and charged for in full.

If you’re running late or unable to make your appointment please let us know as soon as possible.

Unless otherwise specified in writing the clinic has a 72 hour cancellation policy. Missed appointments are always charged in full.

Unless pre-paid, payment is due in full at the end of your appointment.

If you have any questions please get in touch via our contact form.